Renewing your account: Difference between revisions
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3 weeks before your account expires you will start receiving emails reminding you to renew your account. These will continue until your account expires. | 3 weeks before your account expires you will start receiving emails reminding you to renew your account. These will continue until your account expires. | ||
To renew your account you visit https://ucc.ulyssis.org/accounts and, while making sure you are '''not''' logged into a ULYSSIS Account, | To renew your account you visit https://ucc.ulyssis.org/accounts and, while making sure you are '''not''' logged into a ULYSSIS Account, log in using the Central KU Leuven Login and select your account (the renewal option will only be available if the account is in the renewal period of 40 days or has expired already). | ||
* Select your account option, you are free to upgrade your personal account to a higher tier now. | * Select your account option, you are free to upgrade your personal account to a higher tier now. | ||
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* Accept the terms of use. | * Accept the terms of use. | ||
* Confirm your order. | * Confirm your order. | ||
* An email will be sent to your KU Leuven | * An email will be sent to your KU Leuven email address to confirm your order alongside a request for payment. | ||
* As soon as we have received and processed your payment your account will | * As soon as we have received and processed your payment your account will be renewed and you will receive a notification. | ||
* If you are running late with your payment and you wish to prevent your account from getting expired you can contact ULYSSIS with a screenshot or scan that confirms the payment, we will then temporarily renew your account and verify that the money arrives within the near future. | * If you are running late with your payment and you wish to prevent your account from getting expired you can contact ULYSSIS with a screenshot or scan that confirms the payment, we will then temporarily renew your account and verify that the money arrives within the near future. | ||
[[Category:Account]] | [[Category:Account]] | ||
Latest revision as of 19:40, 23 November 2019
Please keep in mind you have to be the owner of the account to be able to renew it. If you are not the owner you first have to look at Transferring your account.
3 weeks before your account expires you will start receiving emails reminding you to renew your account. These will continue until your account expires.
To renew your account you visit https://ucc.ulyssis.org/accounts and, while making sure you are not logged into a ULYSSIS Account, log in using the Central KU Leuven Login and select your account (the renewal option will only be available if the account is in the renewal period of 40 days or has expired already).
- Select your account option, you are free to upgrade your personal account to a higher tier now.
- Verify your personal information (in case of errors please contact ULYSSIS).
- Accept the terms of use.
- Confirm your order.
- An email will be sent to your KU Leuven email address to confirm your order alongside a request for payment.
- As soon as we have received and processed your payment your account will be renewed and you will receive a notification.
- If you are running late with your payment and you wish to prevent your account from getting expired you can contact ULYSSIS with a screenshot or scan that confirms the payment, we will then temporarily renew your account and verify that the money arrives within the near future.
