Renewing your account

From ULYSSIS documentation
Revision as of 07:39, 27 September 2017 by Lars (talk | contribs)

3 weeks before your account expires you will start receiving emails reminding you to renew your account. These will continue until your account expires.

To renew your account you visit https://ucc.ulyssis.org/accounts and, while making sure you are not logged into a ULYSSIS Account, login using the Central KU Leuven Login and select your account (the renewal option will only be available if the account is in the renewal period of 3 weeks or has expired already).

  • Select your account option, you are free to upgrade your personal account to a higher tier now
  • Verify your personal information (in case of errors please contact ULYSSIS)
  • Accept the terms of use
  • Confirm your order
  • An email will be sent to your KU Leuven emailaddress to confirm your order and with a request for payment.
  • As soon as we have received and processed your payment your account will get renewed, you will receive a notification.
  • If you are running late with your payment and you wish to prevent your account from getting expired you can contact ULYSSIS with a screenshot or scan that confirms the payment, we will then temporarily renew your account and verify that the money arrives within the near future.